Work With Us

We are looking for a Supervisor to support run our Luton Airport Store.

The main objective of Supervisor is to lead by example and provide support to Brand ambassadors and the store manager. You personally strive to be the best, seeking out all development opportunities available. You demonstrate an ability to react quickly to situations and deliver as pace. You will assist the Store Manager in all of the stores front and back of house operations. This includes all admin duties e.g.: delivery management, cash handling, administration and banking procedure. You will uphold the Skinnydip ethos and strive to meet our customer’s exceptional standards.

Please note: for this role we will need to request up to 5 years of referencing details and to conduct a criminal record check for you to be eligible to work on site at Luton Airport. Applicants must also be flexible with shift patterns due to the nature of airport trading.

Hours: 40 hours per week

Responsibilities:

• Support the Store Manager by motivating the team, driving sales and service whilst offering the very highest standards of customer service.
• Delivering exceptional service at all time, supporting the store to build a strong client base and great customer rapport.
• Act as a role model and promote the Skinnydip brand image at all times
• You ensure all company policies and procedures are adhered by yourself and all Brand Ambassadors
• Ensure that the highest standards of housekeeping and merchandising are upheld in store.
• Partner with store management set all goal expectations and KPI’s and deliver performance feedback.
• Be aware of all Health & Safety policies storewide.
• Have an awareness of the local market and develop customer opportunities.
• Maintain an open line of communication regarding store feedback and performance on sales, trends and products in store.
• Additional duties as required.

What we need from you?

• You are commercial, fashion orientated and a natural role model with a flair for fashion.
• Able to inspire, motivate and lead a team.
• Committed to high quality customer service and passionate about maintaining high standards
• Capable of making fast paced decisions.
• Experience in supervisory retail role.
• Seek opportunities and areas to improve.
• Always encouraging the team to drive the business forward.

How to apply?

Please email your CV to joinretail@skinnydiplondon.com

We are looking for experienced and enthusiastic Brand Ambassadors to join our Luton Airport Store.

The Brand Ambassador is responsible for ensuring that our customers have a fantastic experience in store. They will be trained to be an expert in our products, so they can offer genuine, informed and impartial advice to our customers. They will have opportunities to learn about all aspects of the store from stock management to cash handling.

Please note: for this role we will need to request up to 5 years of referencing details and to conduct a criminal record check for you to be eligible to work on site at Luton Airport. Applicants must also be flexible with shift patterns due to the nature of airport trading.

Hours: 32 hours per week

Responsibilities:

• Maintaining immaculate visual standards.
• Greeting each and every customer who enters the store.
• Assisting our customers in finding products.
• Delivering exceptional customer service.
• Processing deliveries and managing stock rotation.
• Keeping up-to-date with Skinnydip products and services.
• Processing payments and dealing with customer refunds and exchanges.
• Keeping up to date with new product areas and promotions
• Replenishing the stands and keeping the store tidy & clean.
• Sending daily reports to head office retail team.

What we need from you?

• Warm, friendly and engaging.
• Committed to high quality customer service.
• Team players and ready to get stuck in.
• Keen to learn and will to take on new challenges.
• Passionate about maintaining high in store standards.
• Capable of making fast paced decisions.
• Confident and willing to use initiative.
• Passionate about Skinnydip.

How to apply?

Please email your CV to joinretail@skinnydiplondon.com