We are looking for Office Coordinator to join our Skinnydip Head Office Team. Our ideal candidate will have a passion for office coordination and will possess a natural ability to be proactive in a rapidly growing accessories business. You must have extensive office support experience, previous experience within a retail head office would be highly advantageous. A warm and approachable personality, paired with a “can do” attitude, you will have effective conflict resolution skills and must be comfortable with a fast paced and service led environment.

Responsibilities:

• Responsible for the coordination of outgoing and incoming deliveries, UPS, FedEx and internal business transfers. Sorting and distribution of mail and deliveries.
• Setting up meeting rooms with supporting materials, refreshments and tech support if required.
• Managing meeting room booking system, authorizing requests, handling any conflicts.
• Front of House, manage intercom, meeting & greeting external visitors, making them feel welcome and comfortable, providing refreshments and notifying the relevant Head Office staff of their arrival, escorting them to them to their designated meeting room.
• Actively monitoring inbound calls, screening calls as required and communicating with internal staff to effectively direct business calls.
• Replenishment of office supplies, stationary and beverages. Restocking kitchens and restrooms with essentials.
• Office maintenance, overseeing any works to be completed in the office such as decoration or the maintenance of office equipment.
• Managing new starters entry to business, arranging computers, desks and stationary.
• Communicating company cleaning rotas and any internal housekeeping communications which need to be issued.
• Responsible for supporting any office desk moves or IT queries.
• Assisting with Customer Service department when required. Resolving customer issues within initial communications, ensuring customer satisfaction.
• Ad-hoc admin or customer related admin tasks.
• Conducting weekly health & safety checks, fire tests and maintenance checks.
• Maintaining accurate records and noting trends with enquires.
• Conducting weekly office socials, preparing refreshments for ‘Wine Time’.
• Supporting HR to plan and execute company socials.

What we need from you?

• Experience in resolving customer requests and enquiries is essential.
• A strong communicator, effectively communicating both verbally and in writing to external contacts and internal stakeholders in the business.
• Direct experience in an Office Coordination/ Front of House role.
• First Aid/ Fire Safety trained would be beneficial.
• Knowledge of a retail business advantageous.
• Experience managing multiple tasks simultaneously and comfortable prioritising your to-do list.
• Confidence in navigating multiple I.T systems.
• Available to work flexible to work shifts when necessary.
• Passionate about all things Skinnydip, you will be a fountain of knowledge to our business.

How to apply?

Please email your CV to recruitment@skinnydiplondon.com